Privacy Policy

Privacy Policy

Introduction

At https://kratom-by-the-pound.kratom-planet.com (referred to as “Kratom by the Pound,” “we,” or “our”), we are dedicated to maintaining a transparent and secure environment for our users’ personal information. This Privacy Policy outlines how we handle your data, ensuring compliance with international privacy standards and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, online services, and any other digital products under our control. It is important to emphasize that this privacy statement does not extend to external links or third-party platforms, which have their own privacy policies governing user data.

Processing Activities

This policy outlines the practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit our websites linked to this Privacy Policy.
  3. Engage with us through communications like emails, calls, or text messages (SMS).

Personal Data Collection

We collect multiple types of personal data to enhance your user experience and provide personalized services:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Data related to transactions, including payment method details and billing addresses.
  • Financial Information: Records of financial transactions for processing and record-keeping.
  • Purchase Information: Details about products or services bought from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalized advertising (with user consent).
  • Location Data: Geographic location information provided by your device for location-based services.
  • Feedback: Your comments, reviews, and responses to improve our products and services.
  • Social Media Information: Data from social media platforms when you interact with us through them.
  • Product Information: Details about the products you view, search for, or purchase on our site.

We collect this data through various methods: user input forms, account settings, browsing activities, cookies, and third-party data providers.

Cookies

Kratom by the Pound uses cookies to enhance your online experience and gain insights into user behavior:

  • Strictly Necessary Cookies: Essential for navigating our website and using its core features.
  • Preference Cookies: Remembering user preferences to personalize content.
  • Analytics Cookies: Tracking website usage to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes described in this policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it to protect your privacy.

Security Measures

Kratom by the Pound has implemented robust security measures to safeguard your personal information:

  • Encryption of data during transmission and storage.
  • Engagement of secure third-party processing partners.
  • Regular security audits and updates to ensure compliance with best practices.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details below, and we will take immediate action to rectify the issue.

Your Rights

Depending on your location, you are entitled to specific rights regarding your personal data:

  • Access: Request access to your data and its processing details.
  • Rectification: Correct any inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data.
  • Restriction: Limit the use of your data in certain circumstances.
  • Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to the processing of your data based on legitimate interests.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or for any data-related inquiries, please contact our privacy team at your earliest convenience.

Changes to Policy

Kratom by the Pound reserves the right to update this Privacy Policy at any time. Any modifications will be effective upon posting on our website, and we encourage users to review it periodically for any changes.

Contact Information

For any privacy-related matters, including unsubscribe requests or data inquiries, please reach out to us via: